Andy Green is the CEO of BT Global Services - a £5.3 billion per year, 17,000 worker, global operation. He is also a BT executive board member, a BT GROUP board member, and a member of BT's Executive Committee. BT Global Services is focussed on the provision of managed services and solutions for multi-site organisations with European operations. Prior to his current position, Andy served as CEO of BTopenworld, BT's mass market Internet Services Company and as Group Director of Strategy and Development for BT during the late 1990s. Andy was responsible for the huge expansion of BT's Mobility, Internet, and Multimedia businesses and also for engineering the development of BT's global alliance strategies.Andy began his career with Shell, achieving a solid foundation in sales and operational effectiveness in the global marketplace. Later joining Deloitte Haskins & Sells, he applied his expertise in a number of key sectors including communications, manufacturing and banking. He holds a degree in Chemical Engineering from Leeds University.
A digital divide is opening between those companies who use IT effectively and those who don't. A bigger, more worrying, divide is also emerging as America and Asia outstrip Europe in productivity and profitability. After a period of economic downturn, studies show that European companies, in particular, perceive ICT as a risk and a cost centre, rather than a business benefit. To succeed, businesses need to recognise, accept, and embrace a much wider role in the digital networked economy.
In the last five years, new technologies have emerged that have changed the way people need to think about the way that they run their companies. Information communications technology, or ICT, has become a vital part of the armoury of any organisation. This is because it is not just about computing power and systems; but about helping organisations communicate effectively with all their business partners, and turning data into useful information, rather than simply processing it. Therefore, the distinction between this and 'IT' is huge.