| Feature articles |
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Article no.: |
1 |
| Topic: |
ICT in India - new directions for a new age |
| Author: |
S K Jain |
| Title: |
National President |
| Organisation: |
Indo-American Chamber of Commerce |
| PDF size: |
227KB |
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| About author: |
S K Jain the National President of the Indo-American Chamber of Commerce, is also the Managing Director and CEO of LMJ International Limited, classified by the Indian Government as a ‘Four Star Export House’. Mr Jain led the acquisition of Octavius & Industries Ltd and thus four heritage Tea gardens of India. Mr Jain has also served as the Chairman of the Federation of Indian Exports Organisation, Eastern Region. He was named the ‘Indian Entrepreneur of the Century’ by several newspapers and media. Mr S K Jain is associated with a number of philanthropic institutions; he is the Vice President of Jain Mahasabha, a very powerful socio-religious body set up to promote and propagate the noble virtues.
S K Jain is a first class commerce student from St. Xavier’s, Kolkata and a Cost Accountant.
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| Article abstract: |
| India’s recent growth has built upon outsourcing, software and services for export markets. The world’s economic slump will certainly have a negative impact on India’s export business of all types. India has a vast, underserved, internal market. By turning its efforts inward and concentrating upon the enormous needs of its domestic market, and by putting its great pool of highly trained technical talent to work solving their own country’s problems, the impact of the global downturn can be minimised. |
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Article no.: |
2 |
| Topic: |
India’s IT revolution |
| Author: |
Rajesh Chharia |
| Title: |
President |
| Organisation: |
Internet Service Providers Association of India |
| PDF size: |
330KB |
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| About author: |
Rajesh Chharia is the President of the Internet Service Providers Association of India. He is the founder of M/s CJ Online Pvt. Ltd, the first operational private ISP with a fully digital platform in Ghaziabad; it caters to large educational institutions, corporations, software developers, call centres and business process outsourcers. Mr Chharia began his career in his family’s business which manufactures packaging materials where he served many years as CEO.
Mr Chharia is a Member of the Regional Advisory Committee of Central Excise & Service Tax under India’s Ministry of Finance. He has also played a major role in the creation of the National Internet Exchange of India (NIXI) and is presently one of its directors. Mr Chharia is also a founder of Renovau Telecom, which develops and deploys carrier grade multi-play switching systems.
Rajesh Chharia is a Postgraduate in Commerce having completed a Bachelor’s degree at Delhi University and his Masters Degree at Meerut University in Commerce with Honours.
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| Article abstract: |
| The Indian IT industry has become globally competitive primarily because of the liberalization of the telecommunications sector, the intensive development of its ITC infrastructure, government support and the resultant sharp fall, almost 85 per cent in the last decade, in telecom prices. The Indian Institutes of Technology (IIT) produce the skilled English-speaking graduates that drive the BPO/KPO phenomenon. Companies worldwide look to India for rapid, high-quality and low price services. The sector’s financial success has strongly stimulated the country’s economy. |
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Article no.: |
3 |
| Topic: |
Emerging connectivity |
| Author: |
Rajesh Chainani |
| Title: |
Senior Vice President |
| Organisation: |
Service Provider Cisco India and SAARC (South Asian Association for Regional Cooperation) |
| PDF size: |
228KB |
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| About author: |
Rajesh Chainani is the Senior Vice President of the Service Provider business vertical for India and the SAARC (the South Asian Association for Regional Cooperation) countries. Mr Chainani brings with him over eighteen years of telecom and datacom industry experience in systems engineering, project management and marketing. Prior to this current role, Mr Chainani was Head - Service Provider APAC, Product Solutions Marketing, responsible for Cisco Service provider marketing across Asia Pacific. Mr Chainani was nominated for the company’s RM award in 2005. Prior to Cisco, Rajesh worked with Newbridge network as Business and system manager for India operations. Mr Chainani has also held various positions at Indchem Communication Ltd and Vikas Hybrids.
Rajesh Chainani holds a B.E. in Electronics and Telecommunication Engineering, Bombay University and a diploma in Financial Management. |
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| Article abstract: |
| A country’s effective participation in the Information Society depends as much upon the right sort of regulatory and business environment as it does upon its information and communications technology infrastructure and access. Tools such as the World Economic Forum’s Networked Readiness Index (NRI) measure how well countries exploit information and communications technology opportunities. The NRI helps developing countries evaluate their ICT preparedness and develop policies that speed their development and bring the business and social benefits of a connected world. |
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Article no.: |
4 |
| Topic: |
Outsourcing to innovating: a lesson for the West |
| Author: |
Tony Kalcina |
| Title: |
Chairman and Founder |
| Organisation: |
Clarity International |
| PDF size: |
355KB |
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| About author: |
Tony Kalcina is the Chairman and Founder of Clarity International; he led the company as its CEO for the first ten years of operations. Since his appointment as Chairman of Clarity, Mr Kalcina has supported Clarity’s global expansion as its Chief Evangelist. Mr Kalcina has over 25 years’ experience in the telecoms industry in Australia and Asia. His career included ten years at Telstra, where he worked as a R&D engineer and three years as an expatriate CIO of the newly established Malaysian Telecom Company (Time).
Tony Kalcina earned a B.E. (Elec. Eng) and BSc (Hons) in Computer Science and Physics, from the University of Sydney. |
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| Article abstract: |
| India’s outsourcing business accounts for seven per cent of its GDP. India’s outsourcing sector, famous throughout the world, is a major factor in the growth of its economy. Outsourcing has driven the creation of a vast pool of well-trained technical manpower and forced the deployment of a highly advanced, extremely cost effective, telecommunications system throughout India. Although India will inevitably lose some of its outsourcing business to newcomers, it can now source original products and services of its own throughout the world. |
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Article no.: |
5 |
| Topic: |
Partner with the leaders |
| Author: |
Christopher Almeida |
| Title: |
Senior Vice President & Head Global Voice Solutions; India |
| Organisation: |
Tata Communications |
| PDF size: |
195KB |
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| About author: |
Christopher Almeida is the Senior Vice President & Head of Global Voice Solutions, India, for Tata Communications, which is part of the Tata Group; he is currently responsible for the SAARC region voice business. Previously Mr Almeida was the Vice President, Sales and Marketing at Bharti Cellular Ltd. In this position he was responsible for the launch of Airtel Services in Mumbai city. Mr Almeida has over 23 years of marketing and sales experience and held senior level positions at Business Standard Ltd, Hutchison Max Telecom Ltd, Modi GBC Ltd and Network India Ltd.
Mr Almeida holds a Bachelor of Science degree from St. Xavier’s College, University of Bombay and received his MBA in Marketing from S.P. Jain Institute of Management. |
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| Article abstract: |
| Local operators around the world are facing economic and competitive pressures that reduce ARPUs, cut profitability and limit investment in infrastructure and services. Global carriers face similar pressures, but are generally better equipped to weather the storm. When local operators partner with leading global carriers they benefit from the experience in IP and interconnections and the cost-effective infrastructure and services the global carriers offer. Helping local carriers is good business for the global carriers - it is a win-win business. |
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Article no.: |
6 |
| Topic: |
Outsourcing evolves |
| Author: |
Arup Gupta |
| Title: |
Executive Director, President & Chief Operating Officer |
| Organisation: |
Polaris Software Lab |
| PDF size: |
204KB |
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| About author: |
Arup Gupta is the Executive Director, President and Chief Operating Officer of Polaris Software Lab. Mr Gupta leads the global operations, delivery and sales functions at Polaris Prior to Polaris, Mr Gupta spent over 25 years at TCS - in his last executive role there as President for North America. He is a long standing member of the Institute of Electronics and Electrical Engineers (IEEE).
Arup Gupta is an alumnus of the prestigious Indian Institute of Science (IISc). |
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| Article abstract: |
| Driven by competitive needs and the recession, the outsourcing sector is growing in size and sophistication. Outsourcing is now more than simply a way companies reduce the cost and bother of routine operations, it is a strategic option for a wide range of highly skilled services. Service providers now bring new ideas and provide unique services and products on an as-needed basis. Service providers are increasingly following the lead of their customers and outsourcing non-core services to lower-cost providers in other countries. |
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Article no.: |
7 |
| Topic: |
Value added services in rural India |
| Author: |
Manoranjan Mohapatra |
| Title: |
CEO |
| Organisation: |
Bharti Telesoft |
| PDF size: |
268KB |
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| About author: |
Manoranjan Mohapatra is the CEO of Bharti Telesoft. Prior to joining Bharti Telesoft, Mr Mohapatra was President and COO of Aricent.
At Aricent, Mr Mohapatra led teams in the areas of R&D, product management, operations, and sales and marketing, building his hands-on experience and in-depth knowledge of the software and communications industries. Mr Mohapatra began his career at Aricent at the Center for Development of Telematics (CDOT), where he made significant contributions to research and development in telecom switching.
Manoranjan Mohapatra holds a Bachelors degree in Electronics and Electrical Engineering from the Birla Institute of Technology and Science, Pilani. |
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| Article abstract: |
| Mobile networks are growing, and ultra low cost handsets and electronic micro-recharge services to pay for minutes makes it increasingly easy for those at the bottom of the socio-economic pyramid to afford mobile service. Soon, 60 per cent of India’s expected 650 million subscribers will be rural. Value added services using Interactive voice response (IVR) technology lets largely illiterate populations access vital economic, money transfer, educational, health, government and entertainment services using the languages and dialects prevalent in different rural regions. |
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Article no.: |
8 |
| Topic: |
India - from services to innovation |
| Author: |
Sanjay Nayak |
| Title: |
Managing Director & CEO |
| Organisation: |
Tejas Networks |
| PDF size: |
216KB |
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| About author: |
Sanjay Nayak is the Managing Director and CEO of Tejas Networks, a leading optical networking product company from India. Mr Nayak is a technologist with over 20 years of industry experience in India as well as the USA. Prior to founding Tejas, he held senior management positions in globally leading electronic design automation companies such as Synopsys where he was the Managing Director of Synopsys-India and earlier at Cadence Design Systems.
Mr Nayak holds a M.S. in Electrical and Computer Engineering from North Carolina State University, Raleigh and a B.E in Electronics and Communication Engineering from the Birla Institute of Technology, Mesra.
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| Article abstract: |
| India, in the past, was principally a provider of low cost services. Today, this is changing. Many multinationals have set up R&D operations in India to take advantage of its highly skilled technical workforce. Companies in the US and EU now outsource their R&D to make their research budgets stretch further and this will increase due to the downturn. Members of India’s technical elite have increasingly become entrepreneurs and struck out on their own as producers of innovative high-tech products. |
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Article no.: |
9 |
| Topic: |
India and vendor R&D |
| Author: |
Kiran Pande |
| Title: |
President |
| Organisation: |
ECI India |
| PDF size: |
255KB |
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| About author: |
Kiran Pande is the President of ECI India, responsible for India, Nepal and Sri Lanka. Mr Pande began his career in the telecom industry as the Section Head Sales for the Telecom Projects Division at Larsen and Toubro. He later served as the Business Manager (West) for NCD Telecommunications before assuming the role of Sales Manager at ECI Telecom.
Mr Pande earned an MBA from Mumbai University and is a graduate of Pune University in Mechanical Engineering.
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| Article abstract: |
| India’s growth as a telecom market is impressive. Its burgeoning economy, its vast population and the ingenuity of Indian telecom providers and equipment producers has fostered an environment where top quality service survives profitably despite some of the world’s lowest ARPUs. Equipment and service vendors have learned much about providing flexible, scalable, cost-efficient products to meet the demands of the Indian market and are using what they have learned from this R&D to provide better service in the rest of the world. |
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Article no.: |
10 |
| Topic: |
Managed services for telecom operators |
| Author: |
Valter D’Avino, and Kapil Mittal |
| Title: |
VP & Head of Product Area Managed Services in Business Unit Global Services/General Manager & Head of Sales, Managed Services |
| Organisation: |
Ericsson, Sweden/Ericsson India & Srilanka |
| PDF size: |
368KB |
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| About author: |
Valter D’Avino is the Vice President and Head of the Product Area, Managed Services in Business Unit, Global Services at Ericsson, Sweden. Prior to his current position, Mr D’Avino was President for Ericsson Network Services Italy. Mr D’Avino has held many senior management positions in the Ericsson group. He has been a Global Customer Account and Key Account Manager for Telecom Italia Group, Wind, and H3G among others.
Mr D’Avino earned his Master of Science degree from the University of Naples.
Kapil Mittal is the General Manager & Head of Sales, Managed Services for Ericsson India & Srilanka; he has over 14 years of experience in the Telecom industry - in the Indian, European and Asia Pacific regions managing various sales and marketing positions. Mr Mittal has held a number of multi-faceted leadership roles at Ericsson including a long-term management assignment at company headquarters in Stockholm, where he led commercial management for Hutchinson, Orascom, Maxis and others.
Mr Mittal is an Electronics & communication engineer and holds an MBA in Strategy Management from IIT Delhi. |
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| Article abstract: |
| Telephone operating companies, driven by competition and by the growing economic crisis, are constantly seeking ways to improve their operations while reducing costs. In the past, telcos believed that anything that had to do with their networks was part of their core business and had to be handled internally, but this position has been increasingly challenged in recent years. Operators now realise that outsourcing, managed services and even infrastructure sharing with other operators increases ROI and makes good business sense. |
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Article no.: |
11 |
| Topic: |
Strategic Outsourcing of Managed Services |
| Author: |
Girish Trivedi |
| Title: |
Deputy Director |
| Organisation: |
ICT Practice, Frost & Sullivan, South Asia & Middle East |
| PDF size: |
226KB |
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| About author: |
Girish Trivedi is the Deputy Director of Frost & Sullivan’s Telecom Practice - part of Information Communication and Technology Practice - in South Asia & the Middle East. His specific focus is in the fields of telecom strategies and enterprise communications. For over a decade, Mr Trivedi has been associated with business planning, research and consulting across the communications vertical market in Asia Pacific and North America. Mr Trivedi has been quoted in leading industry publications and business newspapers such as the Financial Times, Economic Times and Voice and Data and other international publication. Prior to his current role, Mr Trivedi worked with leading telecom companies and consulting companies in a variety of strategy and planning functions.
Girish Trivedi holds an MBA (Marketing & Finance) and B.Sc (Botany Chemistry & Zoology). |
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| Article abstract: |
| Managed services transfer a company’s routine operations to companies specialised in these activities. Managed service providers use the same resources for several companies, so costs are shared and prices reduced; sharing the infrastructure with other companies also greatly reduces capital expenditures. Managed services are scalable; users pay only for the services they use. Users needn’t concern themselves with hiring and training ICT staff or with the installation, maintenance and management of software and hardware and can concentrate on their core business. |
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Article no.: |
12 |
| Topic: |
Fuelling the modern economy |
| Author: |
Ramamurthy Sivakumar |
| Title: |
Managing Director, Sales and Marketing, South Asia |
| Organisation: |
Intel |
| PDF size: |
210KB |
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| About author: |
Ramamurthy Sivakumar is Intel’s Managing Director for Sales and Marketing in South Asia (India, Sri Lanka, Nepal, Pakistan and Bangladesh). Prior to this, Mr Sivakumar was Worldwide Director, Business Development for the Mobility Group at Intel, which includes Intel’s laptop, cellular handset, WiFi and WiMAX businesses. Previously, Mr Sivakumar served as Assistant Treasurer and Director of Mergers and Acquisitions at Intel and as Director of Intel strategic programs in India. Mr Sivakumar started his career as a software engineer at Intel and later served as a technologist and engineering manager in the Intel Architecture Labs in the USA. He holds a US Patent in network-based audio/video processing using multicasting.
Ramamurthy Sivakumar has a Bachelor’s degree in engineering from the Indian Institute of Technology (IIT), Kharagpur and a Master’s degree in Computer Science from New Mexico Tech, at New Mexico in the USA. |
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| Article abstract: |
| Broadband access is a determining factor in a nation’s economic prosperity as the Digital Revolution takes over from the Industrial Revolution. In the ‘knowledge society’ or ‘information economy’, knowledge, not machines and equipment, is both commodity and capital. Many studies have shown a direct correlation between broadband and economic growth. Yet India has less than 400 thousand broadband connections. To span India, to bring broadband to a billion people, wireless networks are needed; fixed networks are too costly and impractical. |
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Article no.: |
13 |
| Topic: |
India‘s knowledge economy |
| Author: |
Venkat Kedlaya |
| Title: |
Managing Director |
| Organisation: |
Convergent Communications India Pvt. Ltd |
| PDF size: |
264KB |
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| About author: |
Venkat Kedlaya is the Managing Director of Convergent Communications India; he has over 33 years of experience in technology ranging from office automation to communications and information technology. Previously, Mr Kedlaya served as General Manager of the Networking Division in South Asia of Motorola’s Information Systems Group. At Motorola Hong Kong he was Director of the Transmission Products Group, responsible for the business in Asia Pacific and helped to start Motorola first JV in India. Mr Kedlaya was also Motorola’s General Manager for their two-way radio manufacturing facility in Bangalore. Prior to Motorola, he worked for Modi Xerox, with a stint at Rank Xerox UK.
Venkat Kedlaya is the past President of Bangalore Chamber of Industry and Commerce and is a member of the National Executive Council of Manufacturers Association of Information Technology. He is also the Chairman of MAIT for the Southern Region.
Venkat Kedlaya is a postgraduate of IIT Bombay and attended management courses in Ashridge UK and Greensboro, USA. |
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| Article abstract: |
| India’s economy is world famous for its spectacular growth in the last decade driven largely by call centres and business process outsourcing (BPO). In recent years KPO, knowledge process outsourcing, higher value, highly skilled technical services including R&D has increasingly shifted to India. India’s skilled manpower, entrepreneurship and government policies that combined regulatory laissez faire with financial stimulus all worked together to fuel this exceptional Indian phenomenon. Some 55 per cent of India’s GDP is now derived from the services sector. |
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Article no.: |
14 |
| Topic: |
Green wireless - eliminating the digital divide |
| Author: |
Sethumadhavan Srinivasan |
| Title: |
Deputy Director |
| Organisation: |
Huawei Asia Pacific Network Strategy & Marketing |
| PDF size: |
340KB |
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| About author: |
Sethumadhavan Srinivasan is the Deputy Director of Huawei, Asia Pacific Network Strategy & Marketing. He has more than 18 years’ experience in technical and managerial positions, in R&D, network engineering, marketing, project management and business development. Mr Srinivasan currently leads the 3G and WiMAX business planning and is the Strategy & Solutions Architect in IP technologies, Packet Transport, NGN, Carrier Ethernet, and converged ‘All IP’ network architecture for the Indian market.
Sethumadhavan Srinivasan graduated with an Honours degree in Electronics and Communications Engineering. |
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| Article abstract: |
| Given its cost and efficiency, WiMAX and other forms of 4G wireless broadband are ideal for broadband rollout in rural regions. In India, WiMAX’s lower cost spectrum, bandwidth (20 MHz per operator) and global equipment ecosystem will likely play a leading role in the delivery of key applications such as tele-medicine, distant education and e-governance. High efficiency power amplifier technology, distributed base stations, intelligent power control, multi-carrier technology, intelligent site solutions and alternative energy are both ‘green’ and cost-effective. |
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