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Connect-World India 2007 |
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Magazine introduction
So, how's business? Those in the telecom sector have many questions, some answers and few certainties. What is the business? What is the market? What is the business model? Nowadays, the telecom market is somewhat like Alice in the looking glass. Nothing is quite what it seems to be, what it used to be, or what it should be by traditional standards.
Convergence, access, networks - wired versus wireless and real versus virtual, wired plus wireless, broadcast versus narrowcast, IPTV, xDSL, voice the revenue driver or voice over IP, the wrecker, privacy and protection - these are just a few of the telecom areas in search of a viable future, the list goes on. What is your opinion? What are the real issues in your area? What is the most likely model for future success? What seems to be in store for your sector? What can government do to divide the storm-tossed waters and lead the sector safely through to the other side? What can government do to assure the availability of the widest range of services to the greatest number of people? |
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| Theme: Telecom - the business environment |
| Feature articles |
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Article no.: |
1 |
| Topic: |
Telecom development in India |
| Author: |
Deepak Kapoor |
| Title: |
Executive Director and leader of the Infocom practice |
| Organisation: |
PricewaterhouseCoopers (PWC) |
| PDF size: |
252KB |
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| About author: |
Deepak Kapoor is the Executive Director and leader of the Infocom practice at PricewaterhouseCoopers. Mr Kapoor is a member of the ‘India Leadership Team’ at PwC, India, and has direct responsibility for the Transactions Practice. He has worked on a broad range of top tier financial and strategic engagements. His experience encompasses a broad range of industries, including consumer products, manufacturing, telecom, technology, healthcare and entertainment and media.
Mr Kapoor is a fellow member of the Institute of Chartered Accountants, a fellow member of the Institute of Company Secretaries of India and a member of the Association of Certified Fraud Examiners. He is a regular contributor of articles to newspapers and business journals. Mr Kapoor is also a regular speaker at business forums and professional conferences. |
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| Article abstract: |
| Teledensity has tripled since 1999. Although growth has been explosive, 80 per cent of subscribers are pre-paid and, given falling prices, ARPU has dropped to US$7 per month. The challenge is to generate revenues to pay for expansion of the network. Telcos are reviewing alternative technologies such as WiMax, WiFi and broadband over power lines to increase broadband penetration. The increased foreign direct investment, FDI, limit of 74 per cent, and simplified long-distance licensing, have boosted telecom’s share of FDI to 12-15 per cent. |
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Article no.: |
2 |
| Topic: |
The Internet - India’s competitive edge |
| Author: |
Rajesh Chharia |
| Title: |
President of Internet Service Providers Association of India, ISPAI; founder, Director & CEO of C J Online Pvt. Ltd |
| Organisation: |
ISPAI/C J Online Pvt. Ltd |
| PDF size: |
280KB |
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| About author: |
Rajesh Chharia is the President of the Internet Service Providers Association of India (ISPAI). He is also the founder, Director and CEO of C J Online Pvt. Ltd, the first operational private ISP on a 100 per cent digital platform in Ghaziabad (NCR Town of Delhi) and its adjoining areas. Mr Chharia played a major role in creating the National Internet Exchange of India, NIXI, of which he is presently a Director. Mr Chharia began his career as CEO of the family’s business, manufacturing packaging materials.
Mr Rajesh Chharia earned his Bachelor’s degree from Delhi University and his Master’s Degree in Commerce with Honours from Meerut University. |
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| Article abstract: |
| India has made great progress building out its broadband capacity and increasing its usage since the market was liberalised by the government in 1999. This has enabled the growth of India’s service sectors, including business process outsourcing. Despite the growth in access, much of India’s connectivity is still furnished by international bandwidth providers. NIXI, the National Internet Exchange of India, has established nodes in India’s major cities to interconnect national ISPs, without recourse to international bandwidth, to route domestic traffic. |
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Article no.: |
3 |
| Topic: |
Broadband, a revolution-in-waiting |
| Author: |
Srinivasa Addepalli |
| Title: |
Vice President, Corporate Strategy |
| Organisation: |
VSNL |
| PDF size: |
284KB |
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| About author: |
Srinivasa Addepalli is VSNL’s Vice President for Corporate Strategy, responsible for formulating and executing strategy at this international telecommunications services provider. He is also responsible for Regulation and Media Relations at VSNL. Mr. Addepalli is also a Director on the Boards of VSNL International and a few other VSNL subsidiaries. Mr Addepalli has considerable experience in developing strategies and business plans, particularly in the Indian telecom sector, both wireless and broadband. Prior to joining VSNL, he co-ordinated the various telecom activities within the Tata Group for the Tata Group Chairman’s Office. Mr Addepalli had previously served as a Senior Consultant in the telecom and media practice at the Tata Strategic Management Group.
Mr Addepalli holds a Master’s degree in Business Administration from the Indian Institute of Management, IIM, Ahmedabad. |
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| Article abstract: |
| From business process outsourcing to education, broadband is seen as the way forward for India’s development and growth. Despite extraordinary gains in the telecommunications sector, mostly in wireless communications, broadband growth is limited to some 100,000 lines per month - far below the rate needed to catch up with countries such as China. India’s poor access infrastructure and the lack of a forceful government policy pushing broadband network growth are the main obstacles to the aggressive broadband roll out needed. |
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Article no.: |
4 |
| Topic: |
The Internet - building rural India |
| Author: |
Raj Metrani |
| Title: |
Managing Director |
| Organisation: |
Pacific Internet, India |
| PDF size: |
316KB |
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| About author: |
Raj Metrani is the Managing Director of Pacific Internet, India, responsible for its strategic expansion in the Indian sub-continent. Mr Metrani has more than 16 years of sales, business development, channel management, technical support services, and business operations experience in the IT sector. Before joining PacNet, Mr Metrani was the Director of Operations at Cable & Wireless, responsible for its business support services, having served earlier as the company’s Country Sales Manager. Mr Metrani worked previously for Pertech Computers Ltd, Motorola ISG and Ascom.
Mr Metrani has a Bachelor of Engineering Degree in Electronics & Telecommunication, and a Master’s in Business Administration from the Indian Institute of Management at Bangalore. |
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| Article abstract: |
| The Internet has just begun to change the way the world’s people live. It will bring more change in the coming years to regions such as rural India than they have seen in centuries. India’s Universal Service Obligation Fund, wireless broadband and the rapidly dropping cost of infrastructure and equipment will soon give rural inhabitants access to the Internet and, through it, the world’s knowledge and the sort of services many of its inhabitants have taken for granted for years. |
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Article no.: |
5 |
| Topic: |
Mobile - more than just voice in India |
| Author: |
Kanwalinder Singh |
| Title: |
President |
| Organisation: |
QUALCOMM India and SAARC |
| PDF size: |
364KB |
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| About author: |
Kanwalinder Singh is the President of QUALCOMM India and SAARC. Prior to his position at QUALCOMM, Mr Singh was Chief Technical Officer with Lucent Technologies India Ltd. He has also held various technical and managerial positions in Bell Laboratories and product units over his 11 year tenure at Lucent Technologies in New Jersey (USA).
Mr Singh completed his Master’s Degree in Electrical Engineering at Bucknell University, Pennsylvania, USA and PhD coursework in Computer and Systems Engineering at Rensselaer Polytechnic Institute, New York. He is a graduate of the Executive Development Program at Wharton School of Business, Pennsylvania. |
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| Article abstract: |
| India is adopting mobile technology rapidly; Indian consumers now enjoy the most affordable handsets and lowest tariffs in the world. Beyond voice, wireless can significantly transform society, particularly in rural areas, by enabling Internet access to communicate, learn, access healthcare and reach global markets. With 3G wireless broadband, a wide range of Internet services and benefits will become available. According to the ITU, for every one per cent increase, Internet connectivity has twice the impact of voice on GDP growth. |
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Article no.: |
6 |
| Topic: |
Access networks in India |
| Author: |
Sameer Dighe |
| Title: |
Country Manager |
| Organisation: |
India, Sri Lanka, Nepal, Bhutan at Symmetricom Inc. |
| PDF size: |
404KB |
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| About author: |
Sameer Dighe is the Country Manager for India, Sri Lanka, Nepal, Bhutan at Symmetricom Inc. In the past, Mr Dighe worked with several major suppliers in the telecom test and measurement sector, including Subex Systems, Wandel & Goltermann and Acterna. In 2006, Mr Dighe received Symmetricom’s Platinum Award for his achievements.
Mr Dighe holds a Bachelor’s degree in Electronics and a Diploma in Electronics and Telecommunications - both from Mumbai University, India. |
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| Article abstract: |
| Telecommunications have driven a sort of economic miracle in India by providing an infrastructure for business process outsourcing that takes advantage of India’s vast talent pool. India’s telecom infrastructure, both its core and access networks, are improving daily. Still, there are great differences in the availability and growth of access network between rural and urban India that the government is working to rectify. Hybrid, copper/fibre networks have proven to be the most cost-efficient solution to India’s voice and data needs. |
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Article no.: |
7 |
| Topic: |
India’s ‘Televolution’ |
| Author: |
George Huang |
| Title: |
COO |
| Organisation: |
Huawei Technologies India |
| PDF size: |
296KB |
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| About author: |
George Huang is the COO of Huawei Technologies India Pvt. Ltd., Huawei’s largest overseas R&D centre focused on developing telecom core platforms and end-to-end telecom solutions. Prior to his appointment, Mr Huang held the position of COO of Huawei’s Nanjing Research Institute, another important Huawei R&D centre. George Huang has held several senior positions in different divisions at Huawei, including as head of the Product Development Team for Value Added Product, which won many awards from the company and the government. Mr Huang also headed the Human Resources department at R&D Headquarters.
Mr Huang holds a Bachelor’s degree in Engineering, in Computer Science, from Huazhong University of Science and Technology in China, specializing in the area of Artificial Intelligence. |
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| Article abstract: |
| Private sector operators have grown to control 64 per cent of India’s telecom market since its deregulation. India now has 143 million mobile subscribers and should have 250 million by yearend 2007, and 620 million by yearend 2012. According to ITU studies, a one per cent increase in tele-density will improve per capita GDP by US$240. 3G or 4G (WiMAX) are the only cost effective means to deploy broadband in India, to provide high speed Internet access, entertainment, e-governance, m-Commerce, telemedicine and e-learning. |
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Article no.: |
8 |
| Topic: |
Carrier Ethernet in India |
| Author: |
Nan Chen |
| Title: |
President |
| Organisation: |
Metro Ethernet Forum (MEF) |
| PDF size: |
2960KB |
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| About author: |
Nan Chen is the Vice President of Product Management and Marketing at Strix Systems, a provider of wireless Ethernet mesh equipment. Mr Chen is also the President of the Metro Ethernet Forum, a worldwide standards organization for carrier-class Ethernet networks and services. Before Strix, Mr Chen was the Vice President of Marketing at Atrica Inc. Prior to joining Atrica, Mr Chen was the Director of Product Management and Product Marketing at Force10 Networks. Mr Chen also worked at Nortel/Bay Networks/SynOptics and served as a Director of Technology at the Nortel Technology Centre. Mr Chen is a founding member of IEEE 802.3ae Task Force for development of 10 Gigabit Ethernet standards, and a founding Director of the Board of the 10 Gigabit Ethernet Alliance (10 GEA). Mr Chen and his companies received over 20 significant industry accolades and awards, including multiple Best Marketing Awards.
Mr Chen holds a Bachelor of Science degree in Mechanical Engineering and Mathematics from Beijing University, and a Master of Science degree in Management Information Systems and a Master of Science degree in Biomechanics, both from the University of Arizona. |
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| Article abstract: |
| New telecommunications technologies bring many benefits, but nowhere more than in countries like India that have relatively little investment in existing - legacy - infrastructure. The new technologies often bring unbeatable cost and performance advantages that let new players compete against long-established players by offering advanced services at lower cost. Carrier Ethernet - a much improved version of the familiar Ethernet standard used in LANS throughout the world - brings the sort of technical and cost advantages needed to revolutionise the sector. |
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Article no.: |
9 |
| Topic: |
Software’s mark on the telecom industry |
| Author: |
Ravi Venkatesan |
| Title: |
Chairman |
| Organisation: |
Microsoft India |
| PDF size: |
312KB |
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| About author: |
Ravi Venkatesan is the Chairman of Microsoft India. Prior to joining Microsoft, Mr Venkatesan worked for over 17 years with Cummins Inc, a US-based designer, manufacturer and distributor of engines and related technologies. He served in various leadership capacities at Cummins, including Chairman of Cummins India Limited and Managing Director of Tata Cummins Limited, a joint venture between Cummins Inc. and Tata Motors. Mr Venkatesan is a member of the Executive Council of NASSCOM, the Confederation of Indian Industry, CII, a Director on the Board of Thermax Ltd and a member of the Advisory Council of the Indian Institute of Technology, Bombay and IIIT-Bangalore. He has contributed frequently to the Harvard Business Review and some of his articles include, “Strategic Sourcing - to Make or Not to Make” and “The Strategy that Wouldn’t Travel”.
Ravi Venkatesan has a BS in Mechanical Engineering from the Indian Institute of Technology, Bombay (1985), an MS in Industrial Engineering from Purdue University (1986) and a MBA from Harvard University (1992), where he was a Baker Scholar. Mr Venkatesan was awarded Purdue University’s Outstanding Industrial Engineer award for the year 2000 and the Distinguished Alumnus award by the Indian Institute of Technology in 2003. |
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| Article abstract: |
| Last year, mobile grew 97 per cent in India; the mobile phone is now one of India’s most important tools. India has the world’s cheapest rates for voice, but this cuts the operators’ average revenue per user. Service providers need to deliver personalised experiences at home, at work, or on the move to retain subscribers and build revenue through new services. Multi-service delivery platforms can extend and differentiate services like IPTV messaging, email and gaming while reducing costs. |
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Article no.: |
10 |
| Topic: |
Software - changing ICT infrastructure models |
| Author: |
Sridhar Vembu |
| Title: |
CEO and Co-founder |
| Organisation: |
AdventNet |
| PDF size: |
344KB |
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| About author: |
Sridhar Vembu is the CEO and co-founder of AdventNet, a network and systems management software provider. ÀdventNet is one of the largest software product companies in India. Prior to AdventNet, Mr Vembu worked as a wireless systems engineer for Qualcomm, focusing on physical layer design for CDMA.
Sridhar Vembu obtained his B.Tech in Electrical Engineering from the Indian Institute of Technology, Chennai and his PhD in Electrical Engineering from Princeton University. |
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| Article abstract: |
| The distortions in India’s growing, but still emerging, IT sector are forcing it to adopt new models. The difficulty and cost of obtaining and maintaining high-level IT staff has fostered the growth of software-as-a-service approaches, and the outsourcing of infrastructure management. The rise of software as a service, together with the parallel rise of mobile telephony and the growth of the mobile worker phenomenon might well herald the re-making of the ICT sector as we know it. |
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Article no.: |
11 |
| Topic: |
The changing face of IT development |
| Author: |
Arun Jain |
| Title: |
Chairman founder and CEO |
| Organisation: |
Polaris Software Lab Ltd. |
| PDF size: |
324KB |
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| About author: |
Mr Arun Jain is the Chairman, CEO and founder of Polaris Software Lab Ltd., specialising in application development for global financial institutions. Polaris has been rated as one of the Forbes Global Top 200 ‘Best under a billion’ corporations. Mr Jain founded the Ullas Trust to integrate Polaris employees within a larger community and encourage a ‘can do it’ spirit in students at corporate and government schools. The Trust has reached over 17,000 students in Tamil Nadu, Mumbai and Delhi. Mr Jain is the recipient of the ‘ICICI Venture-CII Connect 2006 Entrepreneur Award’ for his significant contribution towards developing Tamil Nadu as a centre of ICT excellence. A nominee for the coveted Ernst & Young Entrepreneur of the Year Award in 1999, Arun has served as the Chairman of the Tamil Nadu State Council of CII - Southern Region, the Indo-American Chamber of Commerce (Tamil Nadu division) and was on the board of Xavier’s Institute of Management.
Mr Jain earned his degree in Electronics Engineering from Bangalore Institute of Technology. |
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| Article abstract: |
| Software development today is wasteful. Instead of re-using code for common functions, most systems are developed from scratch. In the future, if India’s burgeoning software industry is to thrive, service-oriented architectures, SOA, and software developed from re-usable software modules strung together into prototypes will dominate. Since India’s clients are often on the other side of the globe, a great deal of bandwidth will be required for face-to-face video conferencing needed to ‘shake-out’ systems prototypes quickly and turn them into final systems. |
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Article no.: |
12 |
| Topic: |
The ‘light’ side of telecom development |
| Author: |
Sanjay Nayak |
| Title: |
Co-founder and CEO |
| Organisation: |
Tejas Networks |
| PDF size: |
320KB |
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| About author: |
Mr Sanjay Nayak is Co-founder and CEO of Tejas Networks, a telecom product company from India. He has 20 years of experience working in global technology companies, both in India as well as the USA. Mr Nayak has a strong technology and management background in Telecom, Networking, Electronic Design Automation and VLSI Design. Prior to starting Tejas, he was the Managing Director of Synopsys (India), a wholly-owned subsidiary of Synopsys (USA).
Mr Nayak holds a M.S. Degree (Electrical and Computer Engineering) from North Carolina State University, Raleigh, USA and B.E (Electronics and Communication Engineering) from Birla Institute of Technology, Mesra, India. |
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| Article abstract: |
| The growth of Indian telecommunications has driven the need for a wide variety of equipment. Wireless has seen the greatest growth, but optical fibre provides much of the backbone that ties Indian telecommunications together. Seven years ago, India had very little fibre, today it has more than two million km of fibre cabling in place. This has stimulated the growth of Indian telecom product suppliers who, given markets, skilled talent and capital, have conquered local markets and are expanding globally. |
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Article no.: |
13 |
| Topic: |
Building India’s telecom equipment sector |
| Author: |
PS Ramesh |
| Title: |
President TEMA and Managing Director |
| Organisation: |
Measurements and Controls India Ltd, Bangalore |
| PDF size: |
332KB |
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| About author: |
P S Ramesh is the President of TEMA, Telecom Equipment Manufacturers Association of India, and Managing Director Measurements and Controls India Ltd, Bangalore. Mr Ramesh worked in the Indian Defence Ministry for five years and with ISRO, the Indian Space Research Organization, for three years, involved in design development of tele-command systems. He served as the Managing Director at Measurements and Controls India Ltd (MACIL), a manufacturing company located in Bangalore and Pondicherry, with an in-house R&D in telecom that manufactured and supplied transmission equipment and access products for PDH, SDH, MUX, DLC on SDH, broadband DLC and content delivery networks.
Mr Ramesh has a BE (Electronics) with a PG Diploma in Computer Engineering. |
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| Article abstract: |
| India now adds five million phones every 25 days - more phones per month than the population of Finland. Telecom has been driving the growth of India’s economy and no end is in sight. The country is now gearing up to provide wireless and broadband service throughout its interior, where 70 per cent of its population - hungry for telecommunications services - resides. The demand from this market, and for export, is driving tremendous growth in its telecom equipment manufacturing sector. |
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Article no.: |
14 |
| Topic: |
Outsourcing - enabling today’s India |
| Author: |
Gurpreet Singh |
| Title: |
Vice President |
| Organisation: |
BSI India |
| PDF size: |
288KB |
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| About author: |
Mr Gurpreet Singh is presently a Vice President of BSI in India, and a Assessor cum Tutor for the Information Security Management System - ISO 27001:2005. Mr Singh has over 22 years’ experience in multi industry environment dealing with manufacturing, retail, software, financial and certification services.
Mr Singh is a Chartered Accountant and a Management Systems - Control and Assurance professional. |
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| Article abstract: |
| India is the world’s largest provider of offshore outsourcing; it is a key driver of India’s recent economic success. Competition among business process outsourcers for resources and new clients, and client demands for more sophisticated services, has strained their resources. Many now seek capital and partners - through mergers or acquisitions - to build capacity. They seek to transform themselves, through adherence to international standards and certification, to meet their client’s rising expectations regarding quality, business continuity assurance and security. |
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Article no.: |
15 |
| Topic: |
ICT and growth in India |
| Author: |
Ravi Swaminathan |
| Title: |
President, Personal Systems Group |
| Organisation: |
Hewlett Packard (HP), India |
| PDF size: |
288KB |
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| About author: |
Ravi Swaminathan is the President of Hewlett Packard’s (HP) Personal Systems Group for India. He has countrywide responsibility for the entire range of consumer and commercial PCs, laptops, workstations and the emerging range of personal access devices, including handhelds. Mr Swaminathan joined Compaq, now part of HP, in 1995 and started the consumer PC business in the country. He was subsequently promoted to Director for the Consumer Products for South Asia and then appointed to head Compaq’s newly formed Access Division in India. Prior to joining Compaq, Mr Swaminathan held various key positions at ICI.
Ravi Swaminathan holds an MBA from the Indian Institute of Management, Ahmedabad and is a Chemical Technologist from the University of Mumbai. |
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| Article abstract: |
| The changes brought by information and communication technology, ICT, in India have affected its economy and its growth as a nation profoundly. This very growth, however, the spread of use by businesses, students and individuals has raised serious security concerns. Much of the growth in ICT has been driven by the availability of broadband Internet access, but data networks, especially wireless ones - WiFi, WiMAX - present significant security risks, making the security of India’s data an issue of paramount importance. |
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Article no.: |
16 |
| Topic: |
The telecom security paradox |
| Author: |
Shubhomoy Biswas |
| Title: |
Country Manager responsible for sales, service and operations |
| Organisation: |
SonicWALL |
| PDF size: |
280KB |
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| About author: |
Shubhomoy Biswas is SonicWALL’s Country Manager for India responsible for the sales, service and operations in India, Sri Lanka and Bangladesh. Mr Biswas brings with him 15 years of experience in Sales & Marketing. He has long experience in the Information Technology sector. Prior to SonicWALL, Shubhomoy Biswas worked with multinationals such as TATA Unisys, HP, RSA Security and Citrix Systems.
Mr Biswas holds a Bachelor’s degree in Commerce from Bangalore University and a MBA from St. Joseph’s College of Business Administration Bangalore, with specialization in Marketing. |
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| Article abstract: |
| India’s continuing growth and success in the international marketplace depends in good part upon the rapid growth of its information and communications sector. Unfortunately, high speed growth often leaves the system at risk from network security threats. Hackers, spammers and criminals are targeting converged networks with new threats, which older security measures cannot deal with. Two levels of protection are needed - internal security to protect networks from attacks and external security to safeguard customers and create a secure communication environment. |
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| Confirmed authors (Order by article no.) |
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| Deepak Kapoor |
| Executive Director and leader of the Infocom practice, PricewaterhouseCoopers (PWC) |
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| Rajesh Chharia |
| President of Internet Service Providers Association of India, ISPAI; founder, Director & CEO of C J Online Pvt. Ltd, ISPAI/C J Online Pvt. Ltd |
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| Srinivasa Addepalli |
| Vice President, Corporate Strategy, VSNL |
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| Raj Metrani |
| Managing Director, Pacific Internet, India |
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| Kanwalinder Singh |
| President, QUALCOMM India and SAARC |
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| Sameer Dighe |
| Country Manager, India, Sri Lanka, Nepal, Bhutan at Symmetricom Inc. |
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| George Huang |
| COO, Huawei Technologies India |
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| Nan Chen |
| President, Metro Ethernet Forum (MEF) |
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| Ravi Venkatesan |
| Chairman, Microsoft India |
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| Sridhar Vembu |
| CEO and Co-founder, AdventNet |
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| Arun Jain |
| Chairman founder and CEO, Polaris Software Lab Ltd. |
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| Sanjay Nayak |
| Co-founder and CEO, Tejas Networks |
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| PS Ramesh |
| President TEMA and Managing Director, Measurements and Controls India Ltd, Bangalore |
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| Gurpreet Singh |
| Vice President, BSI India |
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| Ravi Swaminathan |
| President, Personal Systems Group, Hewlett Packard (HP), India |
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| Shubhomoy Biswas |
| Country Manager responsible for sales, service and operations, SonicWALL |
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