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Connect-World Asia-Pacific I 2008     Magazine introduction Broadband is the game, the future of telecommunications – wired and wireless alike. What are the today’s best growth strategies? How do you pay for the buildout? How do you fill the pipes later? How do equipment manufacturers, the software developers, content providers, regulators and, yes, the users, fit into the new environment?     Theme: Broadband - network strategy for core and access Articles Contributors Feature articles     Article no.: 1 Topic: Broadband and the social impact of ICT in Author: Sivasankaran P. Thampi Title: Director of the Information, Communication and Space Technology Division Organisation: United Nations Economic and Social Commission for Asia and the Pacific, UNESCAP PDF size: 213KB   About author: Mr Sivasankaran P. Thampi is the Director of the Information, Communication and Space Technology Division, United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP). Mr Thampi has held a number of positions at UNESCAP including: Economic Affairs Officer, Office of the Executive Secretary; Acting Special Assistant to the Executive Secretary; Special Assistant to the Executive Secretary; and Secretary of the Commission, and Principal Officer, Office of the Executive Secretary. Mr Thampi obtained a Bachelor of Arts Degree in political science, and a Master of Urban Planning Degree (MUP) with a concentration in urban land use and environmental planning. Mr Thampi continued his studies in transportation planning and economics at the State University of New York at Binghamton and has accumulated credits towards a Ph.D. degree in urban and regional planning.   Article abstract: Although the growth of broadband in the Asia-Pacific region has been impressive, it has not always reached those in need of it as a catalyst for socio-economic development. The United Nations Economic and Social Commission for Asia and the Pacific (UNESCAP) progress report on Millennium Development Goals (MDG) reports mixed results. While some states made remarkable progress with health, poverty and education, none will achieve all the MDGs and some are likely to miss many or most of the goals.   buy     Article no.: 2 Topic: It’s a broadband world Author: Pradman P. Kaul Title: President and CEO Organisation: Hughes Communications, Inc PDF size: 209KB   About author: Pradman P. Kaul is President and CEO of Hughes Communications, Inc. Mr Kaul also continues as Chairman and CEO of Hughes Network Systems, LLC. Before joining Hughes, Mr Kaul worked at COMSAT Laboratories in Clarksburg, MD. Mr Kaul holds numerous patents and has published articles and papers on a variety of technical topics concerning satellite communications. In 2004, Mr Kaul was inducted into the National Academy of Engineering. Mr Kaul has been named a ‘Distinguished Engineering Alumnus’ of the University of California, Berkeley and a ‘Distinguished Alumnus’ by George Washington University, Washington DC in 2005. He was awarded the IEEE Third Millennium medal in 2000. Mr Kaul is also on the boards of several organizations. Mr Kaul received a Bachelor of Science degree in Electrical Engineering from George Washington University and a Master of Science degree in Electrical Engineering from the University of California at Berkeley.   Article abstract: Satellite broadband connectivity worldwide is growing. Satellites often provide the only access businesses have to broadband in remote areas. It also provides residential broadband access in regions where no other networks exist. Distance learning and e-commerce offerings are helping close the digital divide in thousands of towns and villages in developing countries. Additionally, emergency preparedness, broadband on the move, and high availability VPN (virtual private network) services are enabling government agencies to better serve their citizens and respond to disasters.   buy     Article no.: 3 Topic: Satellites - the vital link Author: David Ball Title: Regional Vice President, Asia-Pacific Organisation: Intelsat PDF size: 249KB   About author: David Ball is Intelsat’s Asia-Pacific Regional Vice President responsible for the company’s sales and marketing activities throughout the Asia-Pacific region. He joined Intelsat following Intelsat’s merger with PanAmSat, where he was Vice President for Asia-Pacific and had previously held a variety of positions in sales, engineering and space systems development. Prior to joining PanAmSat, Mr Ball served as a commissioned officer in the RAAF, specializing in communications system management. Mr Ball is a member of the Council of Governors of CASBAA, Cable and Satellite Broadcasting Association of Asia, and is also a member of the CASBAA Satellite Industry Committee. Born in Melbourne, Australia, Mr Ball holds a Bachelor of Engineering degree (Communications Engineering) from the Royal Melbourne Institute of Technology and a Graduate Diploma in Business Management from Deakin University.   Article abstract: Satellite telecommunications play a vital role in the Asia-Pacific region. Satellites bring network connectivity to remote villages and often provide the only reliable platform that businesses and government offices have within the region for vital communications. During emergencies such as the Taiwan earthquake last December, satellites quickly restored services for many voice, video and data providers. Currently, though, providing redundant and secure delivery of TV content to the IPTV networks is one of the major uses for satellite transmission.   buy     Article no.: 4 Topic: Mobile WiMAX - broadband for emerging economies Author: Yossi Shabat Title: Senior Vice President of International Operations Organisation: SOMA Networks PDF size: 225KB   About author: Yossi Shabat, Senior Vice President of International Operations for SOMA Networks, a global mobile WiMAX solutions provider, is responsible for all global sales and operations for the Asian and EMEA regions. He has over 20 years’ experience in sales and operations with innovative technology companies, and has worked throughout the Asia-Pacific region since 1991. Prior to joining SOMA Networks, Mr Shabat was the Division Vice President for Asia-Pacific, responsible for all Sales & Operations at Comverse Technology, Inc. He has also held senior level positions at Apple Computers, Orbotech and Applied Materials.   Article abstract: Millions of people need access to basic telephony and data services. However, wireline infrastructure is time-consuming and costly to deploy - and time and money are usually in short supply in emerging economies. Of all the wireless technologies, mobile WiMAX offers the best combination of fixed, voice, data and multimedia services, combined with cost-efficiency, ease and speed of deployment and scalability. Mobile WiMAX minimizes initial infrastructure costs, maximises return on investment, and supports higher subscriber densities than older wireless technologies.   buy     Article no.: 5 Topic: WiMAX - a strategic move Author: Kevin Suitor Title: Vice President, Marketing & Business Development Organisation: Redline Communications Inc. PDF size: 207KB   About author: Kevin Suitor is the Vice President of Marketing and Business Development for Redline Communications Inc., a manufacturer of standards-based broadband fixed wireless access and backhaul solutions. Mr Suitor is also Redline’s delegate for WiMAX and sits on the Marketing Working Group for WiMAX. Mr Suitor has been actively involved over the years in the ATM Forum and Wireless Communications Association. He has written numerous articles in several industry publications, is a regular speaker on topics such as Broadband Fixed Wireless, 803.16, WiMAX, softswitches, Voice over IP, ATM, Gigabit Ethernet and Virtual Private Networks.   Article abstract: WiMAX is essentially a standardised version of proprietary radio technologies that have long existed. Standardisation of these technologies makes it possible to inexpensively and reliably build networks using industry certified, interoperable, low-cost, interchangeable components from a wide variety of manufacturers. WiMAX is becoming the technology of choice for the deployment of wireless voice and data infrastructure given its low cost, scalability, ease of deployment and quick return on investment. Operators in emerging economies are quickly adopting WiMAX to build their networks.   buy     Article no.: 6 Topic: Video - today’s network challenge Author: David Tolub Title: President Organisation: Oversi PDF size: 196KB   About author: David Tolub is President of Oversi, a provider of Peer-to-Peer (P2P) caching and content delivery solutions. Prior to Oversi, Mr Tolub served as Vice President and Manager of the Mobile Handset Vendor Division at SanDisk responsible for the division’s worldwide activities. Previously, Mr Tolub was VP of Marketing at NICE Systems and a Director of Europe for the DSP Group. David Tolub has an MSA from Boston University and an MSc of Electrical Engineering from the Technion Institute, Haifa, Israel.   Article abstract: The Internet is fast becoming a ‘Videonet’ , dominated by video applications. The Videonet, increasingly driven by Peer-to-Peer (P2P) traffic, has over 200 million users worldwide. Demand for P2P and video is overwhelming service provider infrastructures and leading to poor-quality service and network bottlenecks. To support this demand and prepare for the next wave of Internet TV - offering hundreds or thousands of ‘channels’ competing with traditional broadcast - and video-on-demand, service providers must turn to new types of network solutions.   buy     Article no.: 7 Topic: Financing the broadband access revolution Author: Vince Pizzica Title: CTO Organisation: Alcatel-Lucent, Asia-Pacific PDF size: 197KB   About author: Vince Pizzica is the CTO of Alcatel-Lucent in Asia-Pacific; he is responsible for optimizing Alcatel-Lucent’s R&D, intellectual property and technological competencies in the region. Prior to this appointment, he was the CTO and Director of Customer Solutions of Alcatel-Lucent in Australia. A telecom veteran, Mr Pizzica has more than 21 years’ experience in the telecommunications industry and held a number of senior positions before joining Alcatel-Lucent. Some of his more prominent roles include the Leader of Telstra’s technology strategy, Chief Architect of Telstra’s FMO, Future Mode of Operation, project and National General Manager for Personalised Services. Mr Pizzica was also the General Manager, Trusted Network, of Siemens in Australia where he was responsible for developing new business opportunities in security and payment oriented services. Mr Pizzica is also a past member of the boards of Global Platform Incorporated and the MULTOS Consortium, both of which develop smart card standards and business applications globally. Mr Pizzica holds a Masters of Science degree from the University of Essex in the United Kingdom and a Bachelor of Engineering degree from the University of Queensland.   Article abstract: Growing demand for broadband-based service will, in time, force the replacement of current copper-based networks by fibre-to-the-home networks. Since it will be difficult to guarantee adequate returns on investment for these expensive networks if several networks are competing in the same region, the need for government regulated infrastructure sharing seems likely. Although private investment in these networks is growing, government investment will also be needed, as will government action to foster service competition and encourage usage uptake.   buy     Article no.: 8 Topic: Greenfield deployments Author: Aviel Tenenbaum Title: President, Asia-Pacific and Corporate Vice-President Organisation: ECI PDF size: 243KB   About author: Aviel Tenenbaum is ECI’s Corporate Vice-President and President for Asia-Pacific. As President, Aviel Tenenbaum oversees the business, sales and operations of ECI’s Asia-Pacific regional office and is involved in ECI’s corporate planning as part of its corporate management team. Mr Tenenbaum has had extensive experience in his 15 years in the ICT sector. Aviel Tenenbaum holds a BA from Hebrew University Jerusalem and a MBA from Tel Aviv University.   Article abstract: Operators in developed regions and new, ‘greenfield’ operators in emerging economies seem quite different but face many similar challenges. They have difficult decisions to make preparing their networks to meet current challenges while, simultaneously, planning the upgrades that must follow to meet rising demands for greater capacity and new services. Multi-service access nodes (MSAN) are designed for high bandwidth NGN access. They offer greenfield operators a cost-effective foundation network for today’s voice and data, easily upgradeable to handle future applications.   buy     Article no.: 9 Topic: Managed services and your core business Author: Eitan Achlow Title: President Organisation: Comverse Asia-Pacific Division PDF size: 177KB   About author: Eitan Achlow is President of the Comverse Asia-Pacific (APAC) Division responsible for all sales and support activities for telecommunication service providers operating in Asia and Australia. Prior to this position, Mr Achlow served as Vice President and General Manager of the company’s SMS Division and held various other positions including AVP of the Signaling R&D Group and Section Leader in the R&D Division. Mr. Achlow graduated with honours from the Technion-Israel Institute of Technology with a Bachelor of Science degree in Electrical Engineering. He also holds an MBA degree in Finance (cum laude) from Tel Aviv University and is a graduate of the Harvard Business School’s Advanced Management Program.   Article abstract: Outsourcing of services such as integration, operations and maintenance of value-added services, (VAS), billing and selected network functions lets operators devote their resources to their core business. The need to rapidly and economically deploy new services and technologies strains the existing resources of most operators and has led to the emergence of managed services, (MS). MS lets operators concentrate on their core competencies, while benefiting from direct operational cost savings, faster time to market, and enhanced capital and resource usage.   buy     Article no.: 10 Topic: From concept to cash Author: Ash Khalek and Mohan Veloo Title: Vice President, Communications, Media and Utilities and Senior Industry Director, Communications, Media and Utilities Industry Business Unit Organisation: Oracle Asia-Pacific PDF size: 221KB   About author: Ash Khalek is the Vice President for Communications, Media and Utilities at Oracle Asia-Pacific. Prior to joining Oracle, Mr Khalek spent 14 years as Managing Director of a specialist Strategic Management consulting practice and provided strategic advice to over 100 boards and senior management teams for a number of ‘Blue Chip’ organizations. The Australian Government contracted his firm for its prestigious World Competitive Service programme. He is a member of Oracle’s Global Industry Board that identifies Oracle’s future roadmap. Ash Khalek is a Graduate, International Company Directors’ Diploma course from the Australian Institute of Company Directors and Fellow of the Institution of Engineers. Mr Khalek holds a Bachelor of Engineering (Manufacturing) from Australia’s Swinburne University. Mohan Veloo is the Senior Industry Director of the Communications, Media and Utilities Industry Business Unit. He is responsible for driving Oracle’s Communications, Media and Utilities strategies and initiatives in Asia-Pacific, including Japan. Prior to joining Oracle, Mr Veloo worked in various telecommunications and media companies in the US, including Cisco Systems, Time Warner, and various telecommunications and network startups in the San Francisco Bay Area. Mohan Veloo holds a degree from Indiana University in the United States with specialisation in Computer Science and Business studies.   Article abstract: New technology makes new services possible, but turning new ideas into marketable and profitable services calls for information systems that let service providers accurately gauge the real needs and interests of their subscribers. Rapid deployment of new services can depend as much upon being able to work efficiently and rapidly with content and special service providers, as it does with marketing. Internal systems need the ability to flexibly and accurately track and bill new services and administer the partner relationships.   buy     Article no.: 11 Topic: Mobile social networking on a phone near you Author: Scott Driggers Title: Co-Founder and CEO Organisation: Gemini Mobile Technologies PDF size: 205KB   About author: Scott Driggers is the Co-Founder and CEO of Gemini Mobile Technologies. Prior to Gemini, Mr Driggers served with Vodafone AirTouch, where he held various line management positions in marketing, planning, strategy and business development. During this period, Mr Driggers served on the board of directors of the six Digital Tuka Group companies as well as the IMT-2000 company - a joint venture between AirTouch, BT and Japan Telecom. Mr Driggers was also part of the international marketing organization for AirTouch Cellular. Mr Driggers holds a Master’s degree in Business Administration from Harvard Business School and an undergraduate degree in Business Economics from Colorado College. Mr Driggers was a member of the 1988 US Olympic Team.   Article abstract: Social networking, primarily an Internet/PC phenomenon, is beginning to migrate to mobile phones. This seems natural since our mobile phones are with us throughout the day wherever we go. With mobile social networking, we will take our social universe with us. This phenomenon is growing and taking shape in Japan. Wireless social networking depends upon adapting social networking sites to the small screens and keyboards of most cell phones, and upon the growth of third-generation mobile broadband.   buy     Article no.: 12 Topic: Countless connections, a single experience Author: Alfred Mockett Title: Chairman & CEO Organisation: Motive, Inc PDF size: 204KB   About author: Alfred Mockett is the Chairman and CEO of Motive, Inc. His career in technology and telecommunications spans more than 30 years, working in both private and public companies. Prior to joining Motive, Mr Mockett served as Chairman and CEO of American Management Systems Inc. a consulting and professional services company acquired in 2004 by the CGI group. Before AMS, Mr Mockett served on the Executive Committee of BT in a range of divisional capacities, including CEO of BT Ignite, BT’s international broadband data and applications services business. Prior to this role, Mr Mockett led BT’s consolidation of its international activities under BT Worldwide. He has also held executive positions at Memorex Telex and General Computer Systems Inc. Mr Mockett graduated with honours from the University of London with a degree in Natural Sciences.   Article abstract: As the number and complexity of connected devices, customers and services multiplies, the challenge of delivering a seamless and consistent customer experience has grown apace. Over half of home networking devices purchased are returned to retailers - customers couldn’t figure out how to make them work. Customer experience once meant doing damage control when something had gone wrong. Today, it’s about delivering a consistent, seamless experience across all services and networks. It’s about understanding customers needs and simplifying their lives.   buy     Article no.: 13 Topic: It’s neither core, nor access… it’s the customer! Author: Nick Lambert Title: President, Asia-Pacific Organisation: Cable & Wireless Europe, Asia & US PDF size: 194KB   About author: Nick Lambert is President of Asia-Pacific at Cable & Wireless Europe, Asia & US. Prior to C&W, Mr Lambert was the Asia-Pacific Vice President of Infrastructure Management Services for IBM as well as the Asia-Pacific General Manager for the ‘i series’, mid-range servers and, earlier, Managing Director of IBM New Zealand. Mr Lambert also held senior leadership positions at Wang Computers System, in the UK, Australia and New Zealand, and at Sequent Computer Systems as Managing Director for New Zealand, as Managing Director for the Australia - New Zealand (ANZ) region and as Vice President of Sequent’s Asia-Pacific operations. Nick Lambert graduated from the Victoria University with a Bachelor’s degree in Biology. He attended the Wharton Business School of the University of Pennsylvania as well as the Boston University Executive Management Programme.   Article abstract: ICT sector suppliers, after years of technology-based competition, have finally discovered that the customer cares more about having his problems resolved efficiently and cost-effectively than about the technology employed to resolve them. Customers want connectivity, interoperability and scalability, maintenance, service level agreements and financing. No one is talking ‘core and access’ any more! Smooth evolution to IP-based network architectures and delivering a top-quality experience to users are areas in which managed services companies can play a decisive role.   buy     Article no.: 14 Topic: The future of hosted unified communications Author: Brian Beutler Title: Founder & CEO Organisation: Alianza Global Communication Services PDF size: 223KB   About author: Brian Beutler is the CEO and Founder of Alianza Global Communication Services. Prior to Alianza, Mr Beutler was the Vice President of Sales and Marketing, and subsequently President, of BeeLine Long Distance, a long distance carrier located in Orem, Utah with clients across the USA. The Utah Technology Council named Mr Beutler the 2005 Emerging CXO of the Year and his company was listed among the top 25 fastest-growing companies in Utah during both 2005 and 2006. Mr Beutler attended Brigham Young University, where he continues to lecture on the subjects of entrepreneurship and E-Business.   Article abstract: There have been significant events throughout history, which have changed the way we communicate and jumpstarted periods of increased understanding. From the alphabet and the Rosetta Stone, to Gutenberg’s press and Bell’s telephone, each of these advances has improved our ability to communicate with one another, to share knowledge and to preserve it for generations to come. Each successive advance has made communication simpler and easier. Communication, especially to a large audience, has traditionally been a complicated matter. This complexity meant that only an elect few - the scribes, scholars and storytellers - participated intensively in the mystical art of information exchange. It wasn’t until the invention of the printing press, and the ensuing explosion of literacy, that the ability to communicate en masse became a practical matter for the rest of the population.   buy     Article no.: 15 Topic: Managing subscriber satisfaction Author: Tyler Nelson Title: Vice President, Business Development & Marketing Organisation: Bridgewater Systems Corporation PDF size: 200KB   About author: Tyler Nelson is the Vice President of Business Development & Marketing at Bridgewater Systems Corporation; he has more than 16 years of experience in mobile wireless software, hardware, high-technology marketing, and strategic business development and management. Prior to joining Bridgewater Systems, Mr Nelson was the Vice President of Global Business Development with Research In Motion, (RIM), responsible for the acquisition and commercialization of the company’s global network of wireless operator partnerships, channel development and management, business affairs and inception, and development and commercialization of the firm’s BlackBerry Connect and BlackBerry Built-In business units. Prior to RIM Mr Nelson held a number of executive and general management positions in the industrial products, consumer packaged goods, and publishing sectors.   Article abstract: As carriers continue to migrate to all-IP environments such as NGN and IMS, policy-based management of the services delivered that treats each subscriber, service and access network individually is vitally important. Subscriber-centric policy management can accelerate the launch of new services and improve the users’ overall Quality of Experience (QoE). Policy management controls access to network resources based upon subscriber attributes and entitlements, helps build and deliver personalised service packages, attributes and features on the basis of subscribers’ personal preferences.   buy     Article no.: 16 Topic: Open source for telcos Author: Tom Berquist Title: CFO Organisation: Ingres Corporation PDF size: 216KB   About author: Tom Berquist serves as CFO of Ingres Corporation, providing global financial leadership for the company. He also leads the functions of business development, finance, HR, IT, legal, and product management. Mr Berquist joined Ingres after ten years covering software companies as an equity research analyst. Most recently, he was a managing director at Citigroup, and covered large capitalization software companies including Microsoft, Oracle, BEA, Intuit, Symantec, CA, and BMC, among others. Previously, he was a managing director at Goldman Sachs with responsibility for its infrastructure and security software franchise. Mr Berquist started his Wall Street career at Piper Jaffrey. Mr Berquist holds a Bachelor’s degree in accounting and an MBA from the University of St. Thomas, St. Paul, Minnesota.   Article abstract: Open source software has quickly become a groundbreaking force in business and the telecommunications industry is one of its hottest growth areas. The adoption of mobile Linux platforms helps build innovative applications, reduce costs and enable a higher level of flexibility in telecommunications devices. IT industry professionals are beginning to leverage this force to their advantage. In order to reach the mobile consumer market and satisfy end-users, open source software and open standards are vital to any telecommunications company’s growth strategy.   buy     Article no.: 17 Topic: e-Advocacy - online lessons from the Global Call to Action against Poverty, GCAP Author: Michael Switow and Henri Valot Title: co-founder ONE (SINGAPORE), and founder of SUPERSEED and GCAP Web and New Media Coordinator Organisation: Civicus PDF size: 219KB   About author: Michael Switow is the co-founder of ONE (SINGAPORE) and the founder of SUPERSEED, a charity that plants new seeds in the community with superseded goods. He moved to Asia as journalist in 1996 and covered stories like Hong Kong’s return to China, the Asian Economic Crisis, Bird Flu and even the Wild Cows of Hong Kong. Since 2000, Mr Switow has worked in e-media (webcasting, podcasting, blogging) and as a freelance writer. Mr Switow has also worked in homeless shelters in the USA and as a Peace Corps volunteer in the West African countries of Niger and Gabon. Michael Switow received a Masters in Public Affairs from Princeton University’s Woodrow Wilson School. Henri Valot works for CIVICUS: World Alliance for Citizen’s Participation, by providing support to the Global Call to Action against poverty, the world’s largest civil society alliance against poverty and inequality. Mr Valot’s previous experience includes several posts in United Nations governance, capacity-building programmes and peacekeeping missions, in Angola, Cambodia, Mali and Mozambique. His experience in the field of information includes coverage for the UN Department of Public Information of the General Assembly and the Security Council at the New York Secretariat. Henri Valot holds a Master’s degree in philosophy and theory of law from the University of Nanterre, Paris, and began his career as a Refugees Protection Officer at the Refugees Division of the French Foreign Affairs Ministry.   Article abstract: The Global Call to Action against Poverty (GCAP), an alliance of socially concerned organisations and individuals, is making extensive use of eMedia in their fight to eliminate poverty in the world. They have been refining the new art of e-advocacy, which gives them easy and widespread access to like-minded people throughout the world. The GCAP was organised to oblige the world’s governments to honour their pledges supporting the Millennium Declaration efforts to tackle poverty, inequality, injustice and deliver sustainable development.   buy Confirmed authors (Order by article no.)   Sivasankaran P. Thampi Director of the Information, Communication and Space Technology Division, United Nations Economic and Social Commission for Asia and the Pacific, UNESCAP   Pradman P. Kaul President and CEO, Hughes Communications, Inc   David Ball Regional Vice President, Asia-Pacific, Intelsat   Yossi Shabat Senior Vice President of International Operations, SOMA Networks   Kevin Suitor Vice President, Marketing & Business Development, Redline Communications Inc.   David Tolub President, Oversi   Vince Pizzica CTO, Alcatel-Lucent, Asia-Pacific   Aviel Tenenbaum President, Asia-Pacific and Corporate Vice-President, ECI   Eitan Achlow President, Comverse Asia-Pacific Division   Ash Khalek and Mohan Veloo Vice President, Communications, Media and Utilities and Senior Industry Director, Communications, Media and Utilities Industry Business Unit , Oracle Asia-Pacific   Scott Driggers Co-Founder and CEO, Gemini Mobile Technologies   Alfred Mockett Chairman & CEO, Motive, Inc   Nick Lambert President, Asia-Pacific, Cable & Wireless Europe, Asia & US   Brian Beutler Founder & CEO, Alianza Global Communication Services   Tyler Nelson Vice President, Business Development & Marketing, Bridgewater Systems Corporation   Tom Berquist CFO, Ingres Corporation   Michael Switow and Henri Valot co-founder ONE (SINGAPORE), and founder of SUPERSEED and GCAP Web and New Media Coordinator , Civicus